No discriminación

Community Healthcare of Texas cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. Tampoco excluiremos a las personas o las trataremos de manera diferente por su raza, color, nacionalidad, edad, discapacidad o sexo.

Como parte de este compromiso. . .

• Proporcionamos ayudas y servicios gratuitos a las personas con discapacidades para que se comuniquen eficazmente con nosotros. Por ejemplo, esto incluye:
  • Intérpretes cualificados de lengua de signos, y
  • Información escrita en otros formatos, como letra grande, audio y en línea.
• Proporcionamos acceso a servicios lingüísticos gratuitos a las personas cuyo idioma principal no es el inglés, como por ejemplo:
  • Intérpretes cualificados, y
  • Información escrita en otros idiomas.

If you need any of these services, please contact our Section 1557 Coordinator Cheryl Fite: 

Community Healthcare of Texas
Attn: Cheryl Fite
6100 Western Place
Fort Worth, TX 76107
Phone: 817-878-3700
Fax: 817-862-5608
Email: [email protected]

If you believe that we have not provided these services or that we have discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity, you may file a grievance with our Section 1557 Coordinator, Cheryl Fite. You may file a grievance by mail, fax, or email. Cheryl Fite, Vice President of Quality and Compliance, is available to assist you. Please see our Grievance Procedure and Form. 

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone directed to:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.

Español (Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-817-878-3700.

TiếngViệt (vietnamita)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-817-878-3700.

繁體中文 (chino)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-817-878-3700.

한국어 (coreano)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. -817-878-3700

العربية (árabe)
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات اللغویة تتوافر لك بالمجان. اتصل برقم
1-817-878-3700

اُردُو (Urdu)
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
1-817-878-3700 کریں

Tagalo(Tagalog - Filipino)
El Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. El número de teléfono es 1-817-878-3700.

Français (Francés)
ATENCIÓN: Si habla francés, los servicios de ayuda lingüística le serán gratuitos. Llame al 1-817-878-3700.

हिंदी (Hindi)
ध्यान द: यद आप हदी बोलते ह तो आपके िलए मुफ्त म भाषा सहायता सेवाएं उपलब्ध ह। 1-817-878-3700 पर कॉल कर।

فارسی (persa)
توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما .بگیرید تماس 1-1 -817-878-3700 با. باشد می ف

Deutsch (Alemán)
Cuando se habla alemán, se tiene que pagar por los servicios de asistencia sanitaria para su devolución. Rufnummer: 1 -817-878-3700.

ગુજરાતી (Gujarati)
ચુ ના: જો તમે જરાતી બોલતા હો, તો િન: લ્કુ ભાષા સહાય સેવાઓ તમારા માટ ઉપલબ્ધ છ. ફોન કરો 1-817-878-3700

Русский (Ruso)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-817-878-3700.

日本語 (Japonés)
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-817-878-3700まで、お電話にてご連絡ください。

ພາສາລາວ (Lao)
ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1- 817-878-3700.

Community Healthcare of Texas ha adoptado un procedimiento interno de presentación de quejas que prevé la resolución rápida y justa de las quejas basadas en supuestas discriminaciones prohibidas por la Sección 1557 de la Ley de Atención Asequible (42 U.S.C. 18116) y sus reglamentos de aplicación en el 45 CFR parte 92, emitidos por el Departamento de Salud y Servicios Humanos de los Estados Unidos. La sección 1557 prohíbe la discriminación por motivos de raza, color, nacionalidad, sexo, edad o discapacidad en determinados programas y actividades de salud. La sección 1557 y sus regulaciones de implementación están disponibles para usted en la oficina de Heather Young, quien sirve como nuestra Coordinadora de No-Discriminación designada en:

Community Healthcare of Texas
6100 Western Place, Suite 105
Fort Worth, TX 76107
Teléfono: 817-878-3702

Cualquier persona que crea que alguien ha sido objeto de discriminación por motivos de raza, color, origen nacional, sexo, edad o discapacidad puede presentar una queja en virtud de este procedimiento. Las personas que aleguen discriminación, presenten una queja o participen en la investigación de una queja no podrán ser castigadas ni sufrir represalias por hacerlo.

Este es nuestro procedimiento:

• Grievances must be submitted to the Section 1557 Coordinator within (60 days) of the date the person filing the grievance becomes aware of the alleged discriminatory action.

• A complaint must be in writing, containing the name and address of the person filing it. The complaint must state the problem or action alleged to be discriminatory and the remedy or relief sought.

• The Section 1557 Coordinator (or her/his designee) shall conduct an investigation of the complaint. This investigation may be informal, but it will be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint. The Section 1557 Coordinator will maintain the files and records of Community Healthcare of Texas relating to such grievances. To the extent possible, and in accordance with applicable law, the Section 1557 Coordinator will take appropriate steps to preserve the confidentiality of files and records relating to grievances and will share them only with those who have a need to know.

• The Section 1557 Coordinator will issue a written decision on the grievance, based on a preponderance of the evidence, no later than 30 days after its filing, including a notice to the complainant of their right to pursue further administrative or legal remedies.

• The person filing the grievance may appeal the decision of the Section 1557 Coordinator by writing to the Chief Executive Officer within 15 days of receiving the Section 1557 Coordinator’s decision. The Chief Executive Officer shall issue a written decision in response to the appeal no later than 30 days after its filing.

The availability and use of this grievance procedure does not prevent a person from pursuing other legal or administrative remedies, including filing a complaint of discrimination on the basis of race, color, national origin, sex (including pregnancy, sexual orientation, and gender identity), age or disability in court or with the U.S. Department of Health and Human Services, Office for Civil Rights. A person can file a complaint of discrimination electronically through the Office for Civil Rights Complaint Portal, which is available at: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW.
Room 509F, HHH Building
Washington, DC 20201

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html. Such complaints must be filed within 180 days of the date of the alleged discrimination.

Community Healthcare of Texas will make appropriate arrangements to ensure that individuals with disabilities and individuals with limited English proficiency are provided auxiliary aids and services or language assistance services, respectively, if needed to participate in this grievance process. Such arrangements may include, but are not limited to, providing qualified interpreters, providing taped cassettes of material for individuals with low vision, or assuring a barrier-free location for the proceedings. The Section 1557 Coordinator will be responsible for such arrangements.

Dated: July 1, 2024